I'm hoping I can get some help from the community on this. My account has been limited, usual story of suspect activity on there. I was asked to send some information across to them, which I did. However, I have had NO contact from the Customer Service team to confirm receipt, tell me what happens next, give me timescales, or anything at all! I had the message "We will respond to you within 24 hours"...that hasn't happened. Has anyone else experienced this at all? And what should I do about it? I tried phoning the customer service line, but was on hold for half an hour and didn't get through to anyone at all. I'm managing without making payments through my PayPal account, but I feel safer using the account, although the lack of communication here is making me think twice. Many thanks in advance for the help.
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