Hi Steve-saunders,
Thanks for posting on the Community Forum about this.
In a case where you require a partial refund for an item you've purchased, we always recommend communicating with the seller directly, as our Buyer Protection policy only allows for a full refund once you have sent the item back at your own cost.
We can help with getting in touch with the seller if you contact PayPal Customer Support directly. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.
Hope this helps!
Sophie
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