hi, I have had a buyer claim refused and I need to know what evidence I can submit to help an appeal? short story is I bought a low mileage gearbox from Germany, sent it to a specialist firm to service and they found the differential and bearings were worn out and need replacing (highly unlikely on a low mileage box). It would cost more to send it back as I need to pay labour and postage back so just wanted a part refund. any advice is much appreciated. cheers steve
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