Hi tinks007,
Thanks for posting on the Community Forum and sorry to hear about this.
It does sound like there may have been an issue with the payments for the game. I would definitely advise contacting the games company directly to find out the source of the issue with your account, and then checking your PayPal account to see the status of your payments to the company.
If you had a billling agreement or recurring transaction set up with the company, you may need to renew or reinstate this. To search for billing agreement transactions in your History Log:
Go to www.paypal.com/uk and log in to your account.
Click History near the top of the page.
From the drop down menu, choose Authorised/Recurring Payments.
Choose the dates you wish to view.
Click Search.
In order for us to best assist with this issue, we would advise contacting Customer Support directly, so we can take a closer look at what's happening.
Thanks in advance
Sophie
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