Thanks for posting on the Community Forum and sorry to hear about this.
There are some tips you can try to help with your card reader holding a charge, which you can find on our PayPal Here forum:
If you still continue to experience issues, I would advise contacting our PayPal Here team directly at <removed> or <removed> so they can review your warranty and see if we can arrange to have a new card reader sent out to you.
Thanks for your understanding 🙂
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