Hi all, just had had a nasty experience after selling an item for £670 and the buyer issued a charge back. Below are the details of what happened. 1) after the transaction was made I called PayPal to make sure that they were happy with it (I do this as a matter of course for large transactions) and that it was ok for me to release the order, which they were as everything matched. 2) after the charge back I called PayPal to see what was going on and provide proof of delivery to the correct address 3) as they were happy with everything I provided and put the money back into my account and told me that even if the buyers bank found in the buyers favour that PayPal would foot the bill, not me. 4) received an email today basically saying sc**w you mate, you're footing this bill not us and there's nothing you can do about it because you have a pro account. Naturally im a little gutted at this as it seems to me that even though I've done everything I should have, I lost out! It also appears that all the buyer needs to do is say that they didn't authorise the transaction and they get their money back and I have no chance of ever seeing my product again! Is there anything I can do here? Thanks
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