Hi TKdaboi,
Thanks for posting on the Community Forum and sorry to hear about this.
It sounds like the money for the payment you sent was debited from your bank after you also initiated a separate transfer for this amount from the bank. In a case like this, we would debit the money from your bank immediately. If there will be insufficient funds to take from your bank, the 'Add funds' transaction that was initiated will simply fail, and bounce back to your bank.
I hope this information helps, but please let me know if you have any other questions at all 🙂
Sophie
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