My account was locked on the 18th of April. Trying to unlock it has been the longest process ever! Trying to call the help centre is hopeless I'm left on hold for 40mins+. When I finally spoke to someone they said it would be unlocked in 48hrs and that was a week ago! Tryin to confine my identity is seeming a struggle I've sent in the right document and for 2 weeks now it just says in progress. Confirming my bank account I might as well give up, I requested a pin and 3 weeks later still waiting. Has anyone else found it this difficult to unlock thier account ???
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