Hi FredFlamingo,
Thanks for posting on the Community Forum and sorry to hear about this.
It sounds like our security system might be preventing you from adding your bank, which is something that can happen from time to time. The best way to fix this would be by contacting Customer Support directly so we can help.
You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.
Thanks for your understanding
Sophie
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