on 04-14-2016 11:37 AM Hi there, I have had a few messages about a limit going to be placed on my account if I don't provide information. In both instances I have done some, all acknowledged with the green tick. Yet it seems that "awaiting your response" is still there. Also each time I have to complete my address when doing this and, for some reason, it cannot cope with a Guernsey address so reproduces it in new and amusing (or not) ways which I then have to go and delete. When trying to contact Paypal to resolve this, the message centre doesn't work as the drop down menus don't allow for this, the other centres don't either, phone lines are backed up so i resorted to putting something on the feedback form and now this. I love Paypal, it has been so very useful and I recommend to everyone I know to have one set up but this is a little frustrating. Please, please would someone resolve this for me. I have 111 days now till a limit is slapped on my account that, as far as I can see, no longer has any justification. Many thanks for an otherwise excellent service. I had a message to this from Jessica who suggested I follow her link to Paypal's Facebook page. I would love to do that (don't have twitter) but when I copied the link, Facebook says "Page not found". In addition, having had to sign back in for the umpteenth time now (sorry, getting more frustrated by the minute), my account now says it is getting close to the limit where I have provide extra due diligence (which I understand as it has been my previous job to deal with this) and I have already done so yet the query remains "awaiting your response". I cannot seem to get through to anywhere except this forum. I really need help. I do not want my account limited, I have done everything required of me legally and yet the system suggests that I have not. Please, please would you assist me or pass my query on to someone who can investigate and get back to me. I actually dont know what more I can do. Caroline
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