Hi, I bought a digital delivered game and was sent the key. The key (although valid) did not work because the xbox game required a UK based live account. The seller did not specify this in his T&C. I confirmed with Microsoft and communicated with the seller and sent him the Microsoft case number to confirm that I was telling the truth.My account is based in Malta, and I can't migrate it to a UK account as it will effect my work. Eventually I opened an EBAY dispute for a refund. The seller wants me to close the Ebay dispute to refund me. He said I will loose the case anyway as its a digital good. He asked me to open a paypal case for my guarantee. Below is his reply: Hi, OK we have another buyer for this item. I also had an idea. If you close the case in eBay and open a Paypal case, we can issue a refund that way. That way you get to keep a case against us, only it is one we will accept immediately, as we will not get a defect hit. We will lose the eBay fees, but we are willing to take the financial hit." What should I do as I was never in such a situation. I did not use the key of the product. Thank you for your time Dav
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