So this is my personal account for buying I do not sell anything and I'm not a seller. So I bought some hair off aliexpress long story short the hair was crap asked the seller for a partial refund they sent some phony document stating they sent it back after the money was released I asked aliexpress they said no refund was on my account I told the seller to cancel whatever they did and send it via paypal which they eventually did this was the 18 of October they aslo includes in the transaction note that it was a refund ..today I woke up a 12 am seeing that they filed a item not recieved claim stating they didn't recieved claim I'm.like what. I dont sell anything on PayPal. I email them and message them on aliexpress asking why they are doing this and no reply . How can they issue a refund then ask for it back . I dont know what to do cause I never had a claim against me . And the fact that even in the transaction they state it's a refund how could PayPal let them.file a claim and what do I do becuase they held the money in my PayPal balance will PayPal see that the transaction was a refund not a purchase ..help there name is <removed> on aliexpress
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