I called 0800 358 7911, and the bot answered, and then it told me to enter the 6 digit code that was on my account's contact page, so I did, then I told the bot that I wanted to file a claim for a purchase, and it asked me to tell it how much the item I wanted to file a claim for costs, and I told it. The item I want to file a claim for isn't on my paypal account, so the bot didn't help me in that regard and we kept going in circles. It said I should go to the 'main menu', but when I tell it why I called, it sends me back to the same options. Paypal hasn't replied to my emails and the bot is of no use to me. I don't know what to do. Ideas?
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