I also sent message via facebook and message center as well. But they just replied that they are not sure when they can fix this issue. So the fastest way is calling them directly. now I will make a new withdrawal request and hopefully that problem will not happen again.
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I encountered the same problem. I just called paypal to ask then they said that there is a technical problem. They cancelled my transaction and what I have to do now is withdraw it again. U should call paypal to solve your problem.
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