Theft implies intent. It’s clear that in many cases people don’t understand what they’re doing so I would say in many cases people are NOT committing theft. That would be like saying if people select free postage on a book (from a very large online bookseller, they’re defrauding the seller of the money they would have got if the more expensive delivery charge was selected. I think there are lots of good points in this thread that people are making and for the greater part everyone is right. We should all look closer at terms and conditions, but the fact that someone hasn’t doesn’t make someone stupid or in anyway to blame if they get ripped off. Why can’t PayPal put a warning up; it isn’t difficult and would improve customer experience which is commonly acknowledged as a major factor in the Services Industry. Nothing can excuse fraud. The scammers encourage people to use Friends and family, so trusting people are easier targets. And I especially feel the pain of people who’ve lost money. Nobody chooses to be ripped-off, nor do they deserve it.
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