Hi all
i downloaded a vpn application from playstore, the vpn application asked me to turn my username into a premuim users (pay via their website) in order to test premuim servers.
i did that by paying 4.99$ via paypal, after i tested it it didn't work, i checked the sellers websites they said you can ask for a refund before 7 days after you buy the account, i asked for a refund after only 1 hour !!!!
now the seller when he saw me asking for a refund via paypal didn't respond and blocked my account, i ascalated the case to paypal, paypal didn't respond also ....
after 6 days the seller send me a message saying you ascalated the thing to paypal now i cant refund you they should, and he did enter to paypal and i got an email on Gmail saying : "Please return merchandise to receive a refund" + a seller address and name !!!!
now, there is not marchandise its just a premuim username and because the application is on playstore i thought its legit!
i try to enter to resolution center and it shows nothing i cant confirm or deny anything !!!!
after this i thought i should contact paypal by email, i contacted paypal via email and their respond was : "
Thank you for contacting PayPal.
Kindly return the item back to the seller by the 9th of August 2018. We will be able to further investigate on the claim once the tracking information has been given.
Please let me know if you need further assistance.
Sincerely, Pooja <removed> PayPal" Wait, What ? what item again !!!!! its just 4.99$ and i'm glad it is, i cant believe paypal is like this ive been using it for years and always feeling comfortable because i think there will be always the right decision by paypal i buy things and send money to friends and everything thinking that paypal will always solve problems in case there was a fraud, i can't believe this is happening.
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