Hi all! I'm hoping someone can help me out. I have already spoken to customer service, and I'm not sure what else to do! I've been trying for several days to log into my account via desktop and smart phone. I needed to print a shipping label for one of my customers, but I cannot log in using my email or password (running Google Chrome on my desktop and Safari on my smart phone). I tried to login as usual, but then it brought up an error message that some of my information was not correct. My password is indeed correct, as is my email address. So, I contacted customer service and we reset my password and security questions. I tried to login again (while still on the phone with customer service) and again, the message that my information wasn't correct appeared. She suggested that I try different browsers and I also downloaded Firefox for my PC, and that didn't work either. I went back to Chrome and cleared all browsing data and cookies, but still no luck. Please help! Just a side note, I am able to log in to the PayPal app via my smart phone using only the PIN that I have set up, but couldn't log in using a regular email and password. So strange! If anyone has any advice, that would be much appreciated!
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