Hello, I am not sure if this is right place to write this thread so please move it to right place if so. I have been contacting Iherb & paypal through message center about this issue, but so far I haven't got an answer for my previous question. I am not sure if there is a jam with messages or am I simply getting ignored, but I decided to write here. I try to write this short and simple, because my main language is finnish, second language english, so I am not writing very well. I made an order to Iherb through paypal at 24th october. Apparently I still had my old credit card in my paypal account, which was getting old at october - should still work at last month, atleast I was still using the credit card at my local shops.. After the order, money showed as "pending" in paypal. I had some money in my paypal account and took the rest from my bank through credit card. Then it poped up to iherb site and bam, order was unsuccesfull for some reason, weird isn't it. Basicly paypal took the money, but order never went through to iherb. I contacted to iherb about this and shortly said they cancelled the payment/order/basket and that's all they can do, the rest is up to paypal so I get that money back. So I contacted paypal about this issue and shortly said they answered me that they can't do anything about this, I just need to wait 29 days since original transaction so I get my money back. What exactly does this mean? I made an order at 24th october and it's been almost 1 month and a half, still money is showing as "pending" state in my history tab. The order expiration date shows 7th january 2016, does that date mean that I will get money back at that day or will the money disappear somewhere? TLDR; I made an unsuccesful order ot Iherb at 24th october. They cancelled the payment. I should get my money back but the payment shows forever as "pending". So this is my issue, sorry for doing such confusing message, but I tried my best. If you need any additional information I am glad to write more. Thank you in advance and I hope to solve this issue asap Regards Leilebule/Marko
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