The buyer has given me screenshot evidence of the transaction being confirmed despite the fact my account has received no evidence of a transaction occurring. I've received no conformation email or any indication that he has sent the money. My withdrawal and receiving limits have been lifted so that shouldn't be a problem. The sum is $2000 so invariably I'm getting quite worried whether I'll be able to receive the payment and my buyer is worried his payment has disappeared. He definitely sent the payment to the correct email address. How can I solve this problem?
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