Yesterday I made a withdrawal and the website stated that it can take up to 2 hours. 5 Hours later, I checked and it was STILL pending. I called Paypal who told me that it was on hold for 21 hours. Why? They needed to "review" it. Keep in mind that it came FROM a VERIFIED account and went to a VERIFIED account (me) and was then withdrawn to my bank account which is also VERIFIED. So, we have 3 verified notes in the process, yet paypal claim they need to "review" it. I pressed for information and not a single person could tell me what they would be "reviewing". Clearly they just sit on it for 21 hours before releasing it. I have received many payments before and never had a single issue. In the meantime, I contacted their staff via Twitter. They failed to respond within 21 hours. I contacted them on Facebook. They failed to respond within 21 hours. They did reply to my comment after deleting my comment and I have asked FOUR TIMES for their complaints procedure which they entirely ignored. After 21 hours, I called again and was told that they had experienced an "issue" and that they had absolutely no idea on gods earth when the payment would be released. So, now I am stuck with Paypal holding funds and absolutely zero clue as to when it will be taken off hold and sent to my UK bank. I have also used Stripe and received larger paymets and never had a single issue with them ever. At this moment in time, Paypal has nearly £800 of my money, all of which is cleared and from verified people. Yet they refuse to allow me to access a single penny of it. All this time, paypal have this money in their bank earning interest. Yet their interest in this issue is below zero.
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