I’ve just had a helpful conversation with someone in working capital today who explained this error is usually linked to having too much of your sales coming from one source, he could see this wasn’t the case for my account but went on to explain that the algorithm that decides this may see a large one off payment as funding source similar to buyers/sales coming through, which does make a little logical sense to me, he said this does correct it self within time as your future sales start to dilute down the impact a large one off payment has on the decision. I’ve only been paid off 6 days but paid nearly 25% as a lump to clear it off, he also went on to say that he would have a look his end to see if he could do anything, but did say he has seen this error quite a bit recently I was told that this should sort itself pretty fast Hope this helps, but my advice at the moment if you would like another advance quickly don’t repay too much in one go!
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