Hey, today i saw that the money i received is now on "held" and the dispute/claim has been opened for a gift transaction. That guy said he didn't receive the item and he wants his money back. I don't know what is he talking about since it was a gift transaction. There is no tracking number, there was nothing to be shipped and i sold him nothing. When i click on respond to claim i get 3 options: - Issue the buyer a full refund. - I can provide compelling evidence (ex., Tracking information for delivered goods). - Provide proof that the buyer has already been refunded. Since the money has been sent as gift and i didn't sell him anything, i can't provide tracking information or anything like that. Help please... Also, here is the link to a pretty much the same situation - https://www.paypal-community.com/t5/Disputes-and-claims/gift-payment-dispute/td-p/689547 I didn't call the support like this guy did, but i have sent an email about it.
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