Hello I ordered some items from Italy via ebay back in May. The seller shipped the items but to date, I have not received the items. The tracking information shows that it is somewhere in Coventry (UK) since mid May. I opened a dispute with the Seller's consent on Paypay yet Paypal 'claim' that I received teh items! I do not understand how Paypal can say such a thing when a simple EMS search shows the opposite! Do they actually check these things or just decided on a flip of a coin on how to 'investigate' and rule on a dispute??
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