Useless organisation - I solved a problem with something on my account that was their doing for them to freeze my account and say there was suspicious activity and asked me to confirm 2 small amounts in my bank account they said they had sent. Nothing has arrived and when I tried to upload jpegs of my bank statement and copy driving licence, it wouldn't upload despite the fact it said it takes jpegs. They say that it will take longer to resolve issues because of COVID-19 and yet they are an online company, so you would think they could organise remote working. What a shower - They have over GBP £1,000 of my money so if I can't get it back it will have to be the small claims court and a complaint to the FSA. If you are thing of doing business with this crew - take my advice -DON'T
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