Hi, I signed up and was approved for a Paypal Extras Mastercard. Received it in the mail a few days ago and activated it. I have found there FAQ page to be 100% useless. I don't know if they wrote those answers for an outdated version, but its awful. PayPal should fire every single person involved in the credit card portion of their website design. We're dealing with money. I like to be 100% sure of what is going on. But with this PayPal credit card, I don't have a clue. https://www.paypal.com/webapps/mpp/paypal-extras-mastercard-faq -On the PayPal summary page, it says I have a "PayPal Plus Card"? What is that? I have a PayPal Extras Mastercard, not a "PayPal Plus Card". -There is no "View Card Details" link -There is no "Account Overview" page -Why does it take so long for a transaction to even show up? (3+ days)? Where can I see pending transactions? -Why am I not receiving reward points? That's literally the only reason I signed up for this card. -Why am I still unable to find out when my monthly payments are due? -Why are there no text/email alert options like my other credit card company has (USAA)? -Why does the webpage Title say "Error - Credit Overview" when I click on the arrow to the right of the "PayPal Plus card" (whatever that is)? -There customer support webpages say the following: "Sorry, our online help information is temporarily unavailable. We’re trying to fix it right away. You can use the help links listed here, or try your search later." Awesome. And for what it's worth- I'm not some 95 year old man. I'm very computer literate. And this is probably the first website I have ever had trouble navigating. Before I got this credit card, I was 100% satisfied with paypal. Now I'm just sitting here scratching my head. This website is an atrocity. My frustration is not an exaggeration. I'm trying to build up my credit and I don't want to be **bleep** over due to a poorly designed website. I would appreciate any help.
... View more