I ordered an item from an advertisement website through facebook called Rotita.com, I recieved my item in good enough time but it is completely different to the picture I had seen on the website, obviously I cannot try before I buy but it is rediculously small and the material is cheap and tatty! I made sure all the measurements were to my measurements but somehow it looks like im wearing a 4 year old's clothing! I checked on the website about how to send it back and get a full refund as obviously I don't want to exchange it for any other of their cheap crap, but it's says that I will have to pay for the postage back and only get a part payment and to find out where they are even based I have to either call a foreign number or fill out an online application which asks for my transaction number, which through emails I've never recieved! The only email I have that has any relevence to that site is a reicipt from paypal! How do I go about this, I've paid for an item I'm never going to wear and I cant get my money back???
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