It's time for an alternative!! PayPal's statements are not readable. They do this on purpose, there is no other explanation possible. PayPal is not made for the customer; it is a revenue model for themselves. No self-respecting accounting firm accepts the lack of a balance sheet of funds. Now all my customers simply pay me with a bank transfer. And what I appreciate so much is that my customers trust me. What are the added values of PayPal? Selling points are: paying is done instantly and reclaim options. But what you get in return is irritation. I absolutely don't spend any more time decoding their statements. I have my doubts whether their statements are really legal. I wouldn't be surprised if their lawyers have looked for a hole in the law. I am also sick and tired of their copy/past answers. Once I asked a helpdesk employee to give short and direct answers, instead of evasive ones. Guess what she said: "We always do". The illogical and redundant menu structure on the screen gave me the last push. Good Bye PayPal !!
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