Hello. The refund function stopped working today. I don't see the refund payment button. I need to urgently return payments to several clients. And if you try to return the money through the main page, a message appears "This payment isn’t eligible for a refund.". Thus, I can't return money to any of the clients. I have more than $ 100 in my PAYPAL account, the refund amount is only $ 10, but the refund button just disappeared. Active business account.
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