This is nuts. This happened to me a long time ago. All I did was phone up, explain that this was an absolute joke (constant redirection loop when clicking 'continue' button; Log in-> Need more info-> Continue-> Logged out : Repeat) and they sorted it as I was on the phone. I logged out, he said he had fixed the "error" and by the time I'd logged in, my account was cleared of any limitations. Obviously the customer service (hah!) has all but disappeared. Take to facebook - Post screens of what is happening (hide any sensitive info). Tell them it is not acceptable. Make others aware on their other social media platforms too. You'll soon see they act a lot faster when their image is being scrutinized. The admins and mods here are an absolute joke. Constant regurgitation of the same old lines. "sorry for any inconvenience" should be the new motto.
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