I have someone that received a PHOTO of an item that she wanted to purchase along with a description. This was a childs outfit. there were no holes staines ect on the outfit. she sent is back with stains saying that is how she received it which is a complete lie. when I sell I do not allow for returns or refunds as they have photos of the exact item before they purchase. Paypal has completely ignored me in this situation and refunded her money. sellers need to have protection as well. I have emailed paypal regarding this several times. I am going to continue to dispute it as I feel if paypal wanted to refund her thenit is at their expense not mine. Now not only am I out the money I am also out the outfit as there is no way I can sell it in the condition in which she returned it even after she was told there was a no return policy.
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