whats the problem people we all know paypal sucks and will attempted to hide behind their terms and conditions to keep your money for as long as possible the only way forward is for all paypal customer to leave and start using a number of other services that are better and currently available, had this issue myself and called up paypal to talk with some little cocky **bleep**, in the end i just refunded the customer which mean palpal loses their commision and used somebody else to allow my customer to pay would recomend this to anybody just search for alternatives to paypal and there is loads FK you paypal i will not allow you to play with my money play with your own @PayPal_paula wrote: Hi melaniekarl, I can assure you that any payments held for any period of time ,are all held in accordance with our User Agreement and Policies that we have set out. As far as I am aware we are entitled to hold payments in relation to the payment service directive if we deem that there may be any risk involved. I understand that you are not happy with our policy and if you wish to make a formal complaint please write to us at the following address, PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349 This address can also be found on our website in the legal agreements section. Thanks for your input Paula @PayPal_paula wrote: Hi melaniekarl, I can assure you that any payments held for any period of time ,are all held in accordance with our User Agreement and Policies that we have set out. As far as I am aware we are entitled to hold payments in relation to the payment service directive if we deem that there may be any risk involved. I understand that you are not happy with our policy and if you wish to make a formal complaint please write to us at the following address, PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349 This address can also be found on our website in the legal agreements section. Thanks for your input Paula
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