Hello everyone, this is my first post so go easy on me heh! I figured I should warn you about the troubles I've had around this time of year, the amount of people that are taking time off to not produce products which I understand, and I see as fine, however theres a strange phenomenon of a LOT of distributors marking their retail spaces as having stock. Many on ebay and on other non-syndicated sites. Sadly I have had experience with both. I figured it would be a good idea to warn you guys and I also came here for some advice. I am not too fussed about one of the purchases I made on ebay as the seller was kind enough to get in touch and offer a complete refund, however on another site, I bought three of their servo motors. Now I only really needed 1 but I figured I'd buy 3 as its handy to have spares and they had that exact amount "in stock" (You'll understand why thats in quotation marks in a minute), I made this purchase on 08/02/2015 for future reference. Heres the problem though, an hour earlier from this post roughly, I received an email from them stating that they had changed my order's status from dispatched to processing-backorder, which instantly made me furious due to the fact I had paid for 3-5 days shipping, and they had it in stock. My question to you guys is, what would be the wise thing to do in my situation? I have emailed them asking why they had it listed as in stock, (they are in shanghai so at the minute its almost exactly noon for them) and I am waiting on a reply. If I am to take action, what can I arm my arsenal with, and how do I go about such things as failsafes? are there strategies in paypal for getting the refund on such a thing? as I'd like to cancel the purchase and rebuy it when they have it in stock or something. Also if I need to contact the retailer (which I think is kinda obvious), what I should mention and reference and how I would go about wording a request. Kind regards John Edit:Thanks kernowlass for the top notch advice, and will remember not to use links, I wasnt sure by what it meant whether its just the title or what, but thanks for clarifying!
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