You haveto call paypal directly and note the name of company. They were formerly ZG TECHNOLOGY and there are about 19 pages of complaints about this company. And the reason there aren’t more complaints is because the moderator shut it down due to the fact they are “looking into it” on July 26, 2018. I ordered an item from NC technology but my charge on my Credit Card says ZG technology. They wanted me to send the item back to China at the price of $30 in order to receive $65 back. The item I received was NOTHING like the picture in the Instagram ad. I ordered a roomba-like cleaning robot that should have been sleek and chrome in color with a water tank. This is white with ugly blue letters across that said “clean robot.” It was about five inches smaller than the item in the description and did not have a water tank. I called paypal and they were very nice. They refunded my money and told me to throw the item away if I don’t need it. Do yourself a favor and call paypal immediately. They were very helpful. This company is a scam and stral money and the more people that CALL and report this company, the more likely paypal will listen and refuse their business.
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