Hi ItsJoshyxo,
I understand withdrawal holds can cause an inconvenience. Apologies for this.
Our internal security system can delay withdrawals for review.
Possible reasons for this include include:
You may have received a higher-than-usual amount of money into your account recently
You may have started selling more expensive items
You may have started to sell different items
You may have made changes to your account profile (such as adding a new address or a new bank account)
You may have accessed your account differently recently (such as logging in from abroad)
You may have received a higher-than-usual number of chargebacks, refunds, complaints or claims recently
You may have reported unauthorised activity on your PayPal account recently
Hope this is helpful and sorry for any inconvenience this may cause.
Sarah
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Hi rickj1,
Welcome to the Community forum!
You should be able to see the $30 payment in your transaction history and alongside it you'll see it's 'status'. If it isn't completed yet, you can click on details and see the reason for it.
Hope this is helpful,
Sarah
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Hi mickeyjay88,
Welcome to the community forum.
Pre-approved payments are a service that we only offer to businesses at this time so I'm afraid for personal payments between friends, it is not an option.
We are constantly updating our service so if this ever becomes possible, you will be updated.
Thanks,
Sarah
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Hi jeronimo_arg,
I'm sorry for the inconvenience this may have caused you. PayPal is country specific so we can't allow cross over of financial information on accounts.
Thanks,
Sarah
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Hi AI95,
If you want to escalate your dispute to a claim do the following:
Log in to your PayPal account.
Go to the Resolution Center.
Locate your case and click View in the action column.
Click 'View' next to the dispute you want to escalate.
Click 'Escalate this dispute to a PayPal claim' near the bottom of the page.
Follow the instructions.
Click 'Escalate to a claim.'
You can escalate to a claim any time within 20 calendar days of the date the dispute was opened. A dispute will automatically close if it isn’t escalated to a claim within 20 days. Closed disputes cannot be reopened or escalated to a claim.
In order to be covered under buyer protection, you have to follow our buying guidelines, virtual goods and intangible items aren't covered. Here's some more information: http://ow.ly/JFxRg
Sarah
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Hi JamieLB,
Welcome to the community and thanks for reaching out.
As long as the issue with the seller is resolved before the Pay After Delivery date, then if you receive a partial refund, the outstanding amount will only be charged. Hope this answers your question. 🙂
Sarah
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Hi cozee,
Welcome to the community! Is the £1.50 showing on your bank statement? If you're having issues with adding the card onto the PayPal account, I'd suggest you contact the card issuer and make sure they haven't blocked the card from being added on PayPal.
Sarah
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Hi calmand,
Welcome to the community. 🙂 If the card holder provides us with written permission for you to use the card on your PayPal account then it can be added. However, the card can't be used if it is already attached to another PayPal account.
Let us know if you have any further queries.
Sarah
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Hi scrabble2015,
Thank for reaching out. It sounds like your email address may already be confirmed. When you are in the email section of your PayPal account profile and you click on confirm, a notification should come up saying the email is already confirmed. If you're not getting that, I'd recommend you reach out to us on Twitter @AskPayPal and we can have a further look into it.
Thanks,
Sarah
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