Recently I purchased the PayPal MyCash card and had the same problem. I was on the support line with PayPal for 1 1/2 hrs and on a conference call with The My Cssh rep. Firstly the support number given on the card only works to verify your card is active and the funds are available. According to PayPal they do not have the ability to handle any transaction or refund of the card. According to the MyCash Rep they are not affiliated with PayPal in any way and they cannot offer any help with the acception of offering a refund. They can tell that your card is valid but will not manually load it on you account. I posted on the Better Business Bureau and beleive that the MyCash card is being handled by INComm.com and it cdl,com They sent me an email trying to get my info and the number off my card. Which of course i didn't give them, I replied and told them to call me and gave my number. Which they never did call me. This company is perpetrating a fraud scheme and collecting 1,000s of dollars, maybe millions, which they are holding for 14 days and refunding like a pyramid scheme. Here are 2 emails from the email sent to me <removed>. These are direct emails, use them to voice your displeasure with these companies. Maybe they will be stopped from perpetrating on more inoccent PayPal customers. These sham companies need to be stopped. And PayP needs to pay attention.
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