Hi all, Today i received a reversal request from the buyer who holds the bank account or the bank itself AFTER ALMOST 3 AND HALF MONTHS. i have been asked to respond and there are three options: 1: I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page 2: I can provide proof that I refunded the payment for this transaction. 3: I will accept liability for this transaction. after such a long time i can not proof that item was posted and on top of this buyer never send me text or anything that he didnt receive the item. what i should do here????
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