I am the webmaster at a newspaper. A lot of our customers pay through paypal for their online accounts. We had trouble last year with one customer who didn't want to pay through paypal anymore and Paypal kept charging him even after he cancelled the payment. He ended up having to cancel his Paypal account. Now a former online customer who now gets just the paper subscription had a random paypal payment go through on his account. This makes us look bad even though it happens without our knowledge. I spent the day getting yelled at by someone because Paypal made a mistake. Why does this happen and how can I make it stop? Is there anyway to make sure that he won't be charged next month?
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