I paid what I owed plus the late fee but my concern now is, do we have to start monitoring our accounts to make sure the payments are taken. I enjoyed this option because I didn't have to. Now I'm paranoid that this will happen again. The fact that this has happened to some customers and who knows how many more speaks to a clitch in their system that needs to be addressed or else they are going to be collection more "late fees" to unsuspected customers. I'll get off my soap box now...lol
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