I've been using the PayPal Business Debit Mastercard for years without issues, and have been a PayPal customer for well over a decade. Within the last year, however, there have been changes to not only the site, but the service and functionality of the Debit Mastercard and I have been hard pressed to get a honest and logical answer as to the problems I have been having. The primary purpose of my use of the card is three fold. First, added security as a buffer between point of sale and my bank. Second, cash back rewards. Third, avoiding fee's for conventional debit cards. It also allows instant access to my PayPal balance (when applicable) on a daily basis. However, over the last year (and specifically the last week), I continually get declined at POS transactions and have to call PayPal to remove security flags and have them perform overrides to allow my use of the card(s). I've gotten numerous answers as to the "why" it's happening from customer service. However, the last really botthered me. A CSR yesterday evening told me the cards weren't meant to be used the way I use them (funding from backup source often). This is untrue...the cards were designed to work this way. RE: http://i.imgur.com/lshD1Y6.png This is a direct advertisement from the PayPal Debit Mastercard page. Is anyone else having similar issues with this product? Has there been any better explainations as to what is going on with their services lately? I'm hesitant to even make purchases because I'm constantly being declined at the register and have to put items aside, walk away and speak to a CSR for 10 minutes before I can go back to complete the purchase (sometimes having to repeat this multiple times).
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