Hello everyone, I created my paypal account about a month ago and so far I bought a couple of things, small amount of money, less than 150 uk pounds. Then I buy a laptop from an accredited huge electronics store chain in UK from the ebay outlet store. Payment confirmed with receipt. The next day I recieve an email from the seller that says they will not post my item untill paypal finishes investigation. So I send an email to Paypal, and I receive an auto-response instead of human response. 48 hours have passed and none contacted me from paypal (high hopes...). BUT my paypal account, does not have any cases open, the payment shows as completed, my digital banking confirms the money have been sent, and I have never been contacted by paypal to ask me whether it was really me that made the transaction, by email or phone. So my only piece of information that my (paid)transaction is under investigation, is the seller itself. I would otherwise suspect a scam, but as I said this is a huge store chain in UK, and ebay verified seller. Does anyone have an idea about what's going on or how can I resolve this? Not enthusiastic about calling customer service in Luxembourg... Any thoughts and comments are welcome.
... View more