An item I sold on ebay got damaged in shipping. At first the customer thought they may have it fixed and we agreed on a partial refund. The item was unable to be repaired so we agreed on a return for full refund. Now, when I go to the transaction in paypal. I click the issue refund button, it briefly takes me to the refund page and then immediately takes me back to the original transaction. This only happens on this transaction where I already issued a partial refund. Not any other transactions. Is it not possible to issue a full refund after a partial?
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