One of my buyers said that it took too long to arrive. I answered his complaint as follows: First of all, I mailed it at the Post Office within 7 days (it was going to Canada so I had to physically stand in line at the Christmas rush), that it was the Holidays and all bets are off with the Postal Service in December as far as timing, that there were blizzards in the NorthEastern U.S. that shut down the airports, and when you send out of the Country, there is no guarantee or way to track because we have no control over other countries postal system. He replied that I DELIBERATELY waited until the seventh day to ship and that I was lazy! CAN YOU BELIEVE THAT? Then, because he didn't like that my reply actually made sense, he opened a case against me stating that I DELIBERATELY left out a part! I explained that I am a senior citizen trying to make ends meet and he was being rude to us elders. Then he wrote that my grammar was incorrect, that "elders" refers to males only, not females!? Not wanting to bother further or add fuel to the fire so to speak, I offered a refund naturally, but guess what? He kept the case open for over a month, never returning the $7 item, so PayPal closed the case. I mean it, what a waste of time! It just goes to show that there are a lot of people out there that are not dealing with a full deck or that their elevator doesn't go to the top!
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