Obviously Paypal does not read these posts - or they would take action to fix their customer service problem. I have tried several times to contact the customer service department only to get a person on the line that was un-informed and difficult to understand (language barrier). Because of the difficulty I asked to speak to a English speaking person, of course they could not provide me with one. I then went and did some research and found some email address for Paypal employees here in the US. I contacted them and did receive a reply - but the phone number the person listed in his email was the same **bleep** overseas customer service department. What a PIA!!!!
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