Hi i was daft enough to use Paypal to purchase a gift for someone through WIZARD WISHES. Once paid i tried to email seller to get order confirmation/estimated delivery date and a tracking number.
All emails were returned as not deliverable.
I then went to Facebook page and tried to contact via a message to vendor. I got an automated generalised response that did not address my questions.
I tried to raise a dispute and alert Paypal through resolution centre that the site was a scam and using the good name and reputation of Paypal to scam money from people.
Paypal have chosen not to deal with the issue telling me i can raise a dispute in May 2019!!!
I then went back to the vendor site and messaged that it was a scam and fake site. They have now blocked me and on trying to send message via Facebook page i received message to say -no one available.
The worst thing to me is that i only ordered because I believed in Paypals reputation and security and thought that they only handled genuine vendors.
I no longer feel it is a safe option for payments and will be reluctant to use again. Why do Paypal allow fake sites to use their platform to entice and lure people into sending money for goods that are never going to come!! this was a birthday present and raising a dispute in May 2019 is of no help to me:(
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