Hi everyone. So I tend to use UPS on the heavier packages I ship. I usually have no problem until early this month. In late December I shipped a package that weighed 56 pounds (but I put in it weighed 59 just to be safe). I measured the box and when I dropped it off at the UPS store they weighed the package and gave me a receipt stating the weight and dimensions. Fast forward to Jan 04 and I get a billing adjustment on the package. The adjustment states that the package was 61 inches long (I'm 61 inches, and I have a Corvette...there is no way I could get a 61 inch package in my crummy tiny "trunk") and they said the weight was 144 pounds. I'm a short girl, I'm sorry but there is no way, just NO way I could carry a 144lb package that was 61 inches in length. I am so upset because UPS took $104 out of my paypal that was my personal money (I paid all my Ebay fees, etc.) They literally stole over $100 from me. I called and made a complaint with UPS and they said they can't do anything. I opened a claim with Paypal since apparently it was done through the Paypal debit card (weird.) I called three times (Paypal) they opened a claim and it's been over a week and still nothing. Yesterday I called the last time and they told me that UPS is not suppose to take more than 15% of the shipping cost without permission. A supervisor should be calling me today (crosses fingers!!!) Has this ever happened to any of you? I searched for questions about UPS overcharging and it's mainly just people misunderstanding how UPS puts the money on hold, then it goes back into your account, then removed again, This isn't the case though. Am I the only one experiencing this???
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