Hello , we have received a cheque from PayPal for a deceased PayPal member as we were the beneficiary BUT it’s made out to the deceased but all accounts are closed so we have nowhere to pay the cheque into , we’ve asked to change the payee to the beneficiary but PayPal won’t do how do we cash in the cheque or get the name changed on cheque so we can pay into a bank account . Any help much appreciated Thankyou
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RESULT 😁😁😁 Case closed in your favour We reviewed the case you filed on 20 March 2020 and have decided in your favour. We've issued a refund of €XXXXXXX EUR to you. It may take up to 5 days for this refund to show on your PayPal account or bank. If you paid using a credit or debit card, the money will be refunded to it. Depending on your card provider, it can take up to 30 days for the refund to show on your card statement.
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They didn’t respond with in 10 days so in PayPals wisdom they’ve given them another 10 days to respond as there may be delays in delivering the item , but that’s gonna be be hard as not item it’s a service and the date of the service has passed ! Only non refundable if the customer cancels but I never cancelled the Hotel cancelled so as they cancelled by law they have to refund I've now been informed.
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Thanks I can understand if it were I to cancel , but if they cancel they shouldn’t be able to keep the money . Otherwise it’s open to abuse you could open up a fictional hotel and only take PayPal payments then cancel All the bookings and keep the money that can’t be right !
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if I booked a hotel less than 180 days ago and hotel sent me an email saying my booking was cancelled but says wont refund am i covered by buyer protection ? thanks
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I am thinking of buying an item from a person selling an item in Denmark. But I keep reading that I am only covered "When buyers pay with PayPal on any website" I'm not buying from a website I'm buying from a person ... Is my purchase still covered ?
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