Just a quick note that if you sell graded sports cards (PSA, Beckett, etc.), you are **bleep**ed. Paypal allows the buyer who has won the auction (in some cases overbid) and entered into a "legally binding contract", to chance his mind and return the item at full refund. As a seller, you have no recourse and your dispute comments to Paypal have absolutely no weight. You are always wrong as a seller. So how can you be a better seller and avoid this scam? According to Dipute Help, "nothing". The buyer is always right and you lose the sale. Thanks Paypal. You and EBAY have really killed the golden goose. I now only sell on Amazon and Craigslist.
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