Here's how to get a refund for a My Cash card: 1. Log in to PayPal 2. Go to www.paypal-cash.com 3. Click on "Log in with PayPal Access" 4. Click on "Continue" 5. Go to www.paypal-cash.com again 6. Click on "FAQ/Contact Us" 7. Click on "Why couldn't PayPal verify my personal information?" 8. Click on "Click here" (to request a refund) - if it takes you back to the home page just try again 9. Enter the PIN number WITHOUT the spaces - if it takes you to searchnc.com try again; it took me several tries To reach a customer service representative at MyCash call the customer service number and go to the option for checking card status but instead of entering the PIN enter 0 # repeatedly and you will eventually be connected to a representative.
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