Normally when making a payment using the web I use the token. I have to enter my username, password and the 6 digit number that changes every minute - fine. I also have the andoid and IOS apps, that allow me to pay or review my history, by entering a pin number , also fine. I leave the token at home in a secure place. Sometimes, I want to pay on the road, amnd normally use the "I haven't got my token with me page" My question is Can I use the smartphone apps to authenticate with the web page, and if so, how, I can't work it out. As some payments onyl seem to work if I go through the web page.
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