We recently sent out an order to a customer. We sent to the delivery address on the order. The buyer has moved address but not changed it on the order details. They opened up a dispute. They also told Paypal it was their fault in not changing the delivery address details. Paypal has refunded the buyer & we are out of pocket through no fault of ours. This is totally wrong. We have been using Paypal for years but looking at other banks after this.
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Easier said than done. The sign up doesn't allow a foreign address. I tried going through the Spanish Paypal site as I deal in Euros but this wanted to register me in a USA bank account. I have to transfer Euros to a UK bank account & transfer back to Euros for my bank in Malta. This means getting ripped off twice in exchanges. If anyone knows how I can open a new Paypal account for Malta I would appreciate knowing.
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I recently moved my business from the UK to Malta. I cannot find a way to withdraw money to a Malta bank account. UK sort codes have 6 digits, Malta has 5. I read somewhere this was not possible due to individual country laws but both UK & Malta are part of the EC. I can recieve money into a Paypal Euro account. Why can't I transfer it into a Euro bank account?
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